ISN Works presents Consultant Mike Wittenstein!

Maybe you’ve awakened in the middle of the night wondering if the experience your brand is giving customers might be pushing them away.  Or maybe you know that experience isn’t quite right, but you’re just not sure how to change it.  Or maybe you already have a vision plan, but you’d like to get a seasoned, second opinion.

Mike Wittenstein can help.

Whether it’s crafting your branded customer experience design from scratch, or providing a fresh take on a customer experience strategy you’ve already outlined, we bring an open-minded, informed perspective on how to deliver an amazing customer experience.  We will help you think hard and work hard to uncover problem areas and turn them into competitive strengths.

With more than 20 years experience helping companies differentiate their retail, healthcare, and other service brands through powerful customer experiences, we have the unique and uncanny ability to see something new in things everybody else sees as ordinary.  Or routinely dismisses because, “That’s the way we’ve always done it.”

And we always find compelling and clever ways to introduce them – in a profitable way – for your company.

We deliver customized, specific thinking and commercial-grade, market-proven methodology, not nebulous theory.  We will work with you to determine WHAT needs to be done, then help you actually GET it done.

We will help you design a customized plan for your team that includes insight and tangible direction for:

• Customer and employee experiences
• Customer service plans
• Service designs
• Encounter designs
• Brand strategies and frameworks
• Marketing plans
• Cultural change
• Websites, kiosks, smartphone apps, digital signage, web services, and more

We will also help you develop the Big Picture elements of your experience design.

• The Storymining^® Process – is a toolkit for brand clarity that connects the brand to the business. It can be used to set clear direction, establish accountability across departments, provide a brand framework for experience design work, set expectations, and create/maintain sustainable competitive advantage. Storymining delivers a playbook for achieving profitable harmony between the promises a brand makes and how it delivers on them. Using it gets everyone on the same page.

We will also help you create the internal Roles and Capabilities you will need for successful implementation of your customer experience strategy and customer experience design.

• The Innovation Accelerator – envisions and designs the supporting capabilities your business needs to deliver new and better experiences. It is especially useful if entrenched processes are holding ideas back. The Innovation Accelerator works by letting positive and negative conversations run in parallel without opposition before combining them into a winning design solution.

We don’t just recommend what needs to be done.  We tell you why, show you how, and get everyone on the same page.  So, you get new capabilities that your own people appreciate, respect and know how to operate successfully.

 

for additional information- http://www.mikewittenstein.com/

 

What is the Marketing 1000 Email Campaign through ISN?

This program is designed to market you through spaced repetition to 1,000 meeting planners a month over a 6 month period in order to increase exposure to corporations, businesses, associations, schools K-12, universities, franchises, health care organizations and facilities. This program will teach the recipients who you are, what you do and how your speaking topics and services benefit them.

 

We will market you using the following processes each month. If you have other marketing pieces that you want to substitute for the items we suggest, we can modify the program to fit your needs.

 

Month 1 – Intro email with your photo and bio, “what others are saying” testimonial section and follow up with a phone call, link to YOUR website

Month 2 – Email discussing your services and directing them to your website

Month 3 – Email marketing piece such as a one- sheet, brochure, etc. and follow up with a phone call, link to YOUR website

Month 4 – Email Newsletter, article or tips to help them in their business, link to YOUR website

Month 5 – Email website link or link to a video

Month 6 – Email photo, bio and topics and follow up with a phone call, link to YOUR website

 

For additional information email Tracy- Tracy@isnworks.com

 

http://www.isnworks.com

ISN Works presents Ken Keis!

Ken Keis, MBA, CPC is considered a foremost global authority on the way assessment strategies and processes increase and multiply your success rate. He also has co-created CRG’s proprietary development models and written over 3 million words of content for 40 business training programs and 400+ articles. Ken is an expert on assisting individuals, families, teams, and organizations to realize their full potential and to live On Purpose!  

 

An internationally known author, speaker, and consultant─ in the past 22 years, Ken has conducted more than 2500 presentations and 10,000 hours of consulting and coaching. His first book My Source Experience Journal – A Personal Discovery Process for Those Who Want to Lead a Passionate and Fulfilling Life assist others to discover their purpose. His second book Why Aren’t You More Like Me? Discover the Secrets to Understanding Self and Others has been endorsed by both Kenneth Blanchard and Jim Kouzes.

 

His experience covers all areas of development—career, business, sales, personal, professional, wellness, leadership, communications, team-building, HR and organizational. He has served clients fromCape Town,London,Tokyo,Sydney,Vienna, andBrussels, to LA,Miami,Vancouver,Toronto, andMexico City.

 

He is President and CEO of CRG Consulting Resource Group International, Inc., founded in 1979. Many professionals herald CRG as the Number One global resource center for Personal and Professional Development. Over 1 million people in 30 countries and 12 languages have engaged CRG processes to Enrich Their Lives. In fact, professionals are so impressed with CRG processes, 80% switch to CRG resources—no matter what they have been using or how long they have been using them. In this industry, that is unparalleled success.

 

Organizations such as the American Management Association, Justice Institute of BC, International Coaching Federation, and Adult and Career Development Network have embraced and endorsed CRG resources over others on the market.

 

CRG clients include Boeing, Chrysler, Honda, London Drugs, AT&T, GTE, Manu Life, European Union Center for Leadership Development, universities, career centers, and thousands of HR professionals, coaches, individuals and small business owners around the globe.

 

Called one of the most passionate presenters you will ever experience, Ken is also an Internet Radio Host, TV and Radio Guest, and Seminar Speaker.  His focus is sharing CRG’s unique developmental models to assist individuals, families, teams, and organizations to realize their potential and purpose in the emotional, mental, psychological, intellectual, interpersonal, physical, financial, and spiritual areas of life.

 

 

The first question followers want leaders to answer is “Who are you?” They want to know what you care about and why they ought to follow you. You’ll be able to address those questions and more when you read Ken Keis’ new book Why Aren’t You More Like Me? It is a refreshingly clear, comprehensive, and practical guide to discovering your Personal Style, what motivates you, and how to adapt to situations and the styles of others.

 

If you want to improve your personal effectiveness—in a way that is genuine and credible—this book is a great place to start!

 

Jim Kouzes, award-winning co-author of the bestseller, The Leadership Challenge, is the Dean’s Executive Professor of Leadership, Leavey School of Business,

atSanta Clara University,California

 

ISN Works presents Dan Trujillo!

Dan Trujillo’s corporate background includes management positions with Federal Express and Johnson & Johnson Pharmaceuticals.  In November of 2007 after a long battle with heart failure, Dan received a heart transplant at UCLAMedicalCenter.  With a new lease on life Dan began his public speaking, training and consulting business.  He is the author of the book, “Crash Course! 15 Essential Keys to Overcoming Crisis and Anxiety.”

Dan specializes in the strategies to build a successful career and company.  He presents on how building core character values, developing leadership, and hardened perseverance can guide you and your company to long term success.  Dan has felt first hand how crisis can reshape a vision on life and career.  Let Dan share his lessons with your group and leave you with a renewed spirit of inspiration.  He is known for his straight forward approach mixed in with witty heart felt delivery. 

Dan is the owner of The Clay Heart Company.  The Clay Heart Company offers presentations and training topics that include:

·      Building From The Ground Up, which offers audience members to identify their weaknesses on personal and professional levels, then putting the steps in place to make both.  Focus points include, real communication skills for results, help is not a four letter word, and the law of an attractive attitude.

·      Smashing The Mold, which has been designed to strip away distractions from getting goals met, building long term partnerships to prosper, and striving to rebrand a business or a career.  The presentation’s main takeaway is that everyone in an organization drives revenue and the customer is still king.

·     Integrity Based Selling and Customer Service, which offers audience members a straight to point presentation on what clients want from today’s sales groups.  No matter what size of business, Dan delivers his key points to bring in sales and keep clients happy and referring.  Dan combines both his experiences in sales and marketing combined with his experience as the ultimate “end user” while spending over 40 days in an ICU ward.

 

 

10 reason’s to hire Dan!

 

10. Dan brings a unique message on surviving and succeeding.

9. Dan has spoken to and trained companies and organization of all sizes.

8. Each company will face a crises or concern, Dan has gone through those and has the strategies to overcome them.

7. Dan is known to be the easiest speaker and trainer to work with.

6. Dan can provide references via email or phone from the companies he has worked with.

5. Dan’s goal is to connect with everyone in the audience be making them feel they have the power to succeed.

4. Dan’s corporate and small business background allows him to know what is vital to large companies and smaller groups.

3. Dan will not speak to the audience.  He will draw them in!

2. Dan will leave the audience with the following thought.  “Now is the time!”

And the # 1 reason is: He was born to do this!

 

 

ISN Works selects December speakers of the month!

ISN Works selects December Speakers of the Month!
ISN has chosen  Dr. Jeffrey Magee PDM, CSP, CMC   and Rick Crossland both are fantastic speakers and members of our network!

About Dr. Jeffrey Magee PDM, CSP, CMC:

 Jeff Magee has been called one of today’s leading “Leadership & Marketing Strategists.” He started his first business at age 15 and sold it before going to college. By age 24, he was recognized by a Fortune 500 company as its top salesman in the nation, while at the same time becoming the youngest certified sales instructor for the Dale Carnegie Sales Course. After experiencing downsizing in 1987, he went on to work as a sales associate for the nation’s largest educational and youth advertising/marketing firm, Target Marketing, and was promoted to Vice President of Sales and Chief Operating Officer within two years.

Magee’s credentials are significant. He is aCertified Speaking Professional, a Certified Management Consultant, and a Certified Professional Direct Marketer. He has been recognized as one of the “Ten Outstanding Young Americans” (TOYA) by the U.S. Junior Chamber of Commerce, and twice selected to represent the United States at the World Congress as a Leadership Speaker (Cannes, France and Vienna, Austria).  A three-term President of the Oklahoma Speakers Association and twice awarded their Professional Speaker Member of the Year, today, the Chapter’s outstanding member of the year is awarded the “Jeff Magee Member of the Year Award.” Jeff served for four years as an appointed Civil Service Commissioner (Judge) for the City/County of Tulsa Oklahoma, before relocating to Montana.

Today, Magee is the is the author of the nationally syndicated “Leadership” column that you may have seen in your local business newspaper and serves as the publisher of Professional Performance Magazine/PERFORMANCE360. Jeff is the author of more than 20 books that have been transcribed into multiple languages, including four best-sellers. In fact, his text, Yield Management (also known as The Managerial-Leadership Bible) has been a #1 selling graduate management school textbook, and his newest books it! and Performance Execution are currently best-sellers as well.

 

 About Rick Crossland:

Rick Crossland is an internationally recognized Executive Business Coach based in Columbus, Ohio.

Helping business owners achieve breakthrough results is Rick Crossland’s passion. After more than 20 years of producing bottom-line results with some of the world’s top companies, Rick is applying his significant leadership and know-how to propel business owners and their teams to new levels of profitability. In fact, 75% of Rick’s clients have enjoyed record profits in 2009, despite the worst recession of our lifetime, and have continued to soar in 2010 and 2011.

As a franchise owner of internationally renowned ActionCOACH, Mr. Crossland advises businesses ranging from privately owned entrepreneurial companies to multinational organizations. He also offers several key workshop series that can propel business owner and professionals to obtain the results they are looking for.  Some of his workshop series include:

–          90 Day Strategic Planning-Gaining Maximum Traction in 90 Days towards your Long Term Goals

–          Creating a Culture of Accountability in your Company-Why Culture Eats Strategy for Lunch

–          Advanced Selling Strategies for the Sales Professional

–          Developing a Leadership Legacy-Becoming a More Impactful Leader

 

10 reasons to hire Rick!

1. Rick has over 20 years experience with proven results
2. Rick  is an award winning coach for best client results
3. Rick  if an engaging presentor who can deliver serious, high impact content with a fun and light delivery
4. You’ll walk away with proven strategies that you can implement for immediate results!
5. Rick is a Buiness Growth Expert with clients that are soaring amongst their competition!
6. Rick will present in fun, collaborative environment with audience participation
7. Rick offers coaching, not consulting. He won’t tell you what to do, he’ll offer tools to help you do what you want to do!
8. Your organization needs better sales, marketing and leadership!
9. Rick will help you create an oustanding culture in your organization, where everyone wins!
10. Because you want RESULTS!

 

 

http://www.isnworks.com